FAQs
How are jewels created?
Our jewelry is created entirely by hand. It all begins with the cultivation of the flowers: we lovingly care for them, picking them at their peak and drying them carefully. Then, we incorporate them one by one into each design, creating unique pieces that retain all their natural beauty.
Are the materials of quality?
Yes, our jewelry is of high quality. We take care of every detail, from the cultivation of the flowers to the final finish. We use durable and sturdy materials, and everything is meticulously handmade, so that each piece is not only beautiful, but also special and long-lasting.
Are these jewels water resistant?
Yes, our jewelry is water-resistant. The flowers are protected with several layers of natural products that seal and preserve them, and the chain is made of stainless steel, so it won't rust or deteriorate with daily use. However, we don't recommend showering or bathing with your jewelry. We always recommend taking good care of it to keep it looking like new.
How long will my order take?
Delivery time depends on the country you are in.
If you're in Spain, your order will arrive in about 3 to 5 business days. For international shipments, such as to the United States, it usually takes around 10 days. We'll keep you updated on the process, from the moment we prepare your jewelry until it's on its way, so you can follow along.
How far do OcasiaStudio shipments reach?
We ship worldwide. We want our products to reach you wherever you are, no matter where you are.
Are there special prices for large or recurring orders?
Yes, we offer special conditions for large or recurring orders. In these cases, we recommend contacting us directly so we can offer you the best experience and a personalized proposal.
Are custom or made-to-measure orders accepted?
Yes. We follow the entire process in detail: from the selection of the part and its components to final delivery, ensuring that each customer is 100% satisfied with the result.
How do you handle my personal data?
We comply with the General Data Protection Regulation (GDPR). Your privacy is very important to us: we do not share your personal information with third parties and we use it only for purposes related to your order, always in compliance with current regulations.
Do you offer a warranty on your products?
Yes. All of our products are quality guaranteed. If you detect any defects or issues, we will resolve them promptly and fairly.